FAQ 0

Getting Started 0

Announcements 0

Quantity Discounts 0

Your order 0

Shipping FAQs 0

Privacy policy 0

Opt-out policy 0

Discounts/Pricing 4

• Can I get a discount for being a part of a rescue or shelter?
• Are there bulk discounts on DVDs?
• Are the prices in US dollars?
• Can I get a discount on my DVDs if I am a returning customer?

Workbooks/Books 5

• If I am ordering a bundle, will the DVDs ship out separately than the workbook?
• If it says it's a preorder, will I be getting my products right away?
• Is there a digital version for When Pigs Fly?
• Is there a digital version of the Puppy Culture Exercise Booklet?
• Is there a digital version of the Puppy Culture Workbook?

Upcoming Seminars 1

• Will you be having any seminars soon?

Sales 12

• Can I use your logo to promote Puppy Culture?
• Can I split Puppy Culture to only get the information from 8 weeks and on?
• Do you sell equipment?
• Do you have poster for puppy fitness rather than a book?
• I'm a breeder and I want to use Puppy Culture- where do I start?

See all 12 articles

VOD, Physical DVDs, Switching DVD formats, Technical Issues, Account Issues 0

Video on Demand 14

• What devices can it be watched on?
• How many devices can I watch the films on at once?
• Why aren't my videos showing in my video library?
• Can I get temporary Video on Demand access while I wait for my DVDs?
• I can't access my account/videos

See all 14 articles

Physical DVDs 4

• I ordered physical DVDs but would like to switch them for VOD. Is this possible?
• Will the DVDs only play in certain countries?
• Can I create my own bundle?
• Are the films subtitled?

Refunds/Returns 5

• I want to change my order
• I need a replacement product because mine is damaged/I'm missing a product in my order
• How do I return my package?
• I want to cancel my order
• How do I get a refund?

Physical DVDs 0

Breeder Application Questions 4

• What do I do if I was declined?
• What do I do if I don't hear anything back?
• How do I apply?
• What is the Breeder Map?

Shipping, Locations, and Payment 8

• I ordered a VOD bundle- why am I still being charged for shipping?
• How do I track my package?
• How long will it take to get my package?
• What forms of payment do we accept?
• Can I calculate the shipping costs before I place the order?

See all 8 articles

Quantity Discounts 7

• What are Quantity Discounts?
• Who is eligible for Quantity Discounts?
• How to Apply for Quantity Discounts?
• My Quantity Discount didn’t apply!
• Was my Quantity Discount Application Approved?

See all 7 articles