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Can I call in an order?
Yes! If you would prefer us to place your order for you, take a look at the details below and contact us for a chat. You can also contact us via Livecha...
Thu, Oct 28, 2021 at 2:57 PM
Do you accept credit cards?
Yes, we accept all major credit cards!
Wed, Nov 10, 2021 at 2:59 PM
Do you accept PayPal?
Yes, we accept PayPal!
Wed, Nov 10, 2021 at 2:58 PM
What forms of payment do you accept?
We accept PayPal and all major credit cards!
Tue, Oct 26, 2021 at 6:46 PM
Can I order VOD from Amazon?
No, we only sell physical products (books and DVDs) and ebooks on Amazon.  You must purchase the VOD films via our own website - as this is how you acce...
Wed, Sep 7, 2022 at 12:40 PM
If it says it's a preorder, will I be getting my products right away?
Your pre-ordered products will not be shipping out immediately.  Pre-ordering allows you to place your order before the product is actually released, an...
Wed, Jan 12, 2022 at 8:00 AM
How can I get a receipt or invoice?
You can find receipts for all of your orders in the order history section of your Puppy Culture Account. How can I view my order history?
Wed, Jun 21, 2023 at 4:53 PM
My bundle discount did not apply at checkout
Technology being what it is, the bundle discounts do sometimes (very rarely) get missed at checkout. However, rest assured that we do have an automatic ...
Mon, Jan 31, 2022 at 3:33 PM

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