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Video on Demand/VOD Issues
19
Can't accesss my VOD purchase!
Why aren't my videos showing in my video library?
Why can't I access my streaming purchase?
How do I access my VOD purchase?
How do I reset my access token?
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DVD Issues
2
I accidentally ordered DVDs instead of VOD! Can I switch the DVDs for VOD?
I broke my DVD, can I get single disc replaced?
Training Questions
9
Will you be having any seminars soon?
Can I split Puppy Culture to only get the information from 8 weeks and on?
Do I have to use a clicker to do Puppy Culture?
Will teaching manding interfear with later training?
Will Puppy Culture help fearful puppies?
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Puppy Culture Account
5
How do I make a Puppy Culture account?
I get a 'wrong email/password error' when I try to log in!
How do I log in to my Puppy Culture account?
I don't know what email was used with my VOD purchase!
Why does the URL for some parts of the website have .co.uk ?
Madcap University
2
How do I sign up for the free course?
I can't find my Madcap University course!
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