Video on Demand/VOD Issues 19

• Can't accesss my VOD purchase!
• Why aren't my videos showing in my video library?
• Why can't I access my streaming purchase?
• How do I access my VOD purchase?
• How do I reset my access token?

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DVD Issues 2

• I accidentally ordered DVDs instead of VOD! Can I switch the DVDs for VOD?
• I broke my DVD, can I get single disc replaced?

Training Questions 9

• Will you be having any seminars soon?
• Can I split Puppy Culture to only get the information from 8 weeks and on?
• Do I have to use a clicker to do Puppy Culture?
• Will teaching manding interfear with later training?
• Will Puppy Culture help fearful puppies?

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Puppy Culture Account 5

• How do I make a Puppy Culture account?
• I get a 'wrong email/password error' when I try to log in!
• How do I log in to my Puppy Culture account?
• I don't know what email was used with my VOD purchase!
• Why does the URL for some parts of the website have .co.uk ?

Madcap University 2

• How do I sign up for the free course?
• I can't find my Madcap University course!