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Pricing and Discounts
Returns and Refunds
Video on Demand/VOD Issues
Can't accesss my VOD purchase!
I get a 'wrong email/password error' when I try to log in! Even when I change my password!
Why aren't my videos showing in my video library?
With only two access tokens, how do I change devices later on?
Why can't I access my account/videos?
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I accidentally ordered DVDs instead of VOD! Can I switch the DVDs for VOD?
I broke my DVD, can I get single disc replaced?
Will you be having any seminars soon?
Can I split Puppy Culture to only get the information from 8 weeks and on?
Do I have to use a clicker to do Puppy Culture?
Will teaching manding interfear with later training?
Will Puppy Culture help fearful puppies?
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