Are the VOD titles downloadable?
You are able to download one title at a time from your Video Library.  Simply open up your Video Library within the My Puppy Culture website and find t...
Wed, 7 Sep, 2022 at 12:46 PM
What are Vouchers?
Video On Demand vouchers are a way for someone to purchase Video On Demand videos for another person.  When you purchase Video On Demand access for your...
Wed, 12 Jan, 2022 at 11:18 AM
Does video on demand really last forever?
Short answer, YES!  So while we are offering you streaming forever, there has to be some kind of cap. If, at any time, Puppy Culture becomes permanently un...
Sat, 23 Oct, 2021 at 12:57 PM
What devices can I watch Video on Demand on?
You can watch our Video On Demand films on most devices, either through an internet browser, through our Roku channel, or through our app. You can watch o...
Mon, 16 Jan, 2023 at 2:56 PM
What is VOD/Streaming?
Video On Demand (VOD), or Streaming, allows you to view Puppy Culture anywhere on almost any device, as long as you have a good Internet connection.  Y...
Wed, 12 Jan, 2022 at 11:25 AM
Can I access VOD if I already bought the DVDs?
No, the DVDs and VOD are separate products. If you can no longer play your DVDs, please contact us below for a 30% discount code if you are planning on...
Thu, 28 Oct, 2021 at 2:51 PM
Do the VOD titles have subtitles?
Yes, the VOD titles all have subtitles in English, French, German, and Dutch. Currently, we cannot offer subtitles via Roku devices - this feature is c...
Tue, 26 Oct, 2021 at 6:41 PM
What is video on demand?
Video on demand (VOD) allows you to view Puppy Culture anywhere on almost any device as long as you have a good Internet connection. Simply log into your Pu...
Thu, 12 Jan, 2023 at 4:49 PM
Are the video on demand titles downloadable?
You are now able to download your purchased titles through our Puppy Culture app. The app is available through the iOS App store or through the Google Play...
Thu, 12 Jan, 2023 at 4:54 PM
How long do I have access to my VOD purchase?
You will have unlimited, lifetime access to your VOD/Streaming purchase.  While we offer our Video On Demand (Streaming Video) products with “Lifetime Ac...
Mon, 7 Feb, 2022 at 3:36 PM

Contact Us

Email Us


Live Chat

U.S. Queries

(908) 292-8794

Monday - Friday

8:30am to 4pm EST.