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I get a 'wrong email/password error' when I try to log in!
First, please confirm you are using the correct email and password.  Second, please confirm you have made a Puppy Culture account. Your account is not ...
Tue, Dec 20, 2022 at 1:55 PM
How Do I Log Into My Puppy Culture Account?
Your Puppy Culture User Email Address If you have never signed into Puppy Culture before, you will need to create an account here. If you have signed in b...
Thu, Jun 6, 2024 at 5:02 AM
I don't know what email was used with my VOD purchase!
If you checked out using PayPal, sometimes the email used for your PayPal account is automatically applied to your purchase - so you can just make your Pupp...
Mon, Feb 14, 2022 at 2:01 PM
How Can I View My Order History?
Your Puppy Culture order history can be retrieved from your ‘My Account’ page. You MUST log in with the email address that was used for those purchases, as...
Thu, Jun 6, 2024 at 4:36 AM
How do I change my mailing address?
First, log into your Puppy Culture account. You can do so here, clicking the "Account Login" link. Once you log in, you will be taken to you...
Tue, Dec 20, 2022 at 2:44 PM
How Do I Make a Puppy Culture Account?
To make a Puppy Culture Account, either click here to get started, or follow the instructions below. 1. Click the “user” icon at the top of the page. ...
Thu, May 16, 2024 at 12:14 PM
How Do I Access My Video Library from Madcap University? [*MJ]
You can now view both your Puppy Culture Video On Demand films and Madcap University courses on the Madcap University website. You can still log in from th...
Tue, Jun 25, 2024 at 6:59 AM

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