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How do I access my Video Library?
First, log into your Puppy Culture account on the Puppy Culture website. Click the "person" link at the top of the page. If you are having tro...
Wed, Aug 16, 2023 at 4:45 PM
I don't see my videos in my Video Library!
As the site is updated, some users have had videos disappear from their library.  Please contact us and we will correct this issue! 
Tue, Feb 7, 2023 at 1:05 PM
When does my VOD become availible?
Your videos typically become available immediately after purchase!  You will receive an email to activate your Puppy Culture account after your purchas...
Mon, Feb 7, 2022 at 3:37 PM
Can I get temporary access to VOD while I wait for my DVD?
We do not currently provide Video On Demand streaming while you wait for your DVDs to reach you. If you have a case-specific question related to stream...
Fri, Jan 14, 2022 at 6:27 AM
Can you send me the films to watch via email/USB stick?
No, we only offer DVD and Video On Demand (VOD/Streaming) versions of our films.
Fri, Jan 14, 2022 at 5:53 AM
How to view Video Library from Madcap University
You can now view both your Puppy Culture Video On Demand films and Madcap University courses on the Madcap University website! You can still log in from th...
Wed, Aug 16, 2023 at 5:02 PM
How do I watch on my TV?
You have two primary ways to watch your streaming films and courses on your TV. The first option is to add our "Madcap University" Roku Channel ...
Fri, Sep 29, 2023 at 1:58 PM

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