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How Do I Access My Video Library?
Log into Your Account To log into your Puppy Culture account, follow these steps. 1. On puppyculture.com, click the “user” icon at the top of the page. ...
Mon, Jun 17, 2024 at 11:57 AM
I don't see my videos in my Video Library!
As the site is updated, some users have had videos disappear from their library.  Please contact us and we will correct this issue! 
Tue, Feb 7, 2023 at 1:05 PM
When does my VOD become availible?
Your videos typically become available immediately after purchase!  You will receive an email to activate your Puppy Culture account after your purchas...
Mon, Feb 7, 2022 at 3:37 PM
Can I get temporary access to VOD while I wait for my DVD?
We do not currently provide Video On Demand streaming while you wait for your DVDs to reach you. If you have a case-specific question related to stream...
Fri, Jan 14, 2022 at 6:27 AM
Can you send me the films to watch via email/USB stick?
No, we only offer DVD and Video On Demand (VOD/Streaming) versions of our films.
Fri, Jan 14, 2022 at 5:53 AM
How Do I Access My Video Library from Madcap University?
You can now view both your Puppy Culture Video On Demand films and Madcap University courses on the Madcap University website. You can still log in from th...
Thu, Jul 4, 2024 at 5:06 AM
How Do I Watch on My TV?
There are two ways you can watch your Video On Demand (VOD) films and courses on your TV. Roku TV The first option is to add our Madcap University Channel...
Tue, Jun 4, 2024 at 11:59 AM
How Do I Play Videos on My Roku Device?
Install and Sign into the Madcap University Roku Channel If you don’t already have the Madcap University Roku Channel installed, please click here for furt...
Mon, Jul 15, 2024 at 4:57 AM

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