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I ordered a VOD bundle - why am I still being charged for shipping?
VOD bundles that contain physical items (books, clickers, wrist coils, posters) will still have shipping cost.  The following VOD bundles have physical ...
Wed, Apr 12, 2023 at 12:40 PM
I ordered a bundle, will everything ship together?
The products will all ship together. If you purchase a Video On Demand (VOD) bundle you will have access to stream the videos on your computer, tablet ...
Tue, Feb 7, 2023 at 12:53 PM
How do I track my package?
Once your product ships you will receive a shipping confirmation email. Within this email there will be a tracking number that will allow you to track y...
Wed, Jan 12, 2022 at 10:10 AM
How long will it take to get my package?
Depending on where you are located, your package should reach you within 3-7 business days. For international orders, this usually increases to about 7-...
Wed, Jan 12, 2022 at 10:05 AM
How do I calculate my shipping before ordering?
After you have added everything you’d like to purchase to your cart and are viewing the contents, there will be a “calculate shipping” option towards the bo...
Tue, Feb 7, 2023 at 1:01 PM
What countries do you ship to?
We ship to all countries if provided with a valid address. We cannot ship to PO boxes outside of the USA.
Wed, Dec 28, 2022 at 12:44 PM
I get an error when I try to check out, I'm in New Zealand. Do you ship here?
Some of our customers come up with an error when trying to ship to New Zealand. Don't worry, we do ship to NZ!  Sometimes the rural area zip codes f...
Tue, Oct 26, 2021 at 6:51 PM
Will my DVDs ship out with the rest of my bundle?
The whole bundle ships out together. If you purchase a Video On Demand (VOD) bundle you will have access to stream the videos on your computer, tablet o...
Wed, Dec 28, 2022 at 12:49 PM
Do you ship to South Africa and Brazil?
We do ship to the following countries from our U.S. store: South Africa  Brazil However, customer's sometimes have trouble receiving their pa...
Wed, Dec 28, 2022 at 12:45 PM
Can you ship to PO Boxes?
Yes. We only are able to ship to PO Boxes within the USA. We also can only ship to PO Boxes via USPS.
Tue, Feb 7, 2023 at 12:57 PM

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