I ordered a VOD bundle - why am I still being charged for shipping?
VOD bundles that contain physical items (books, clickers, wrist coils, posters) will still have shipping cost. 
Tue, 26 Oct, 2021 at 6:48 PM
I ordered a bundle, will everything ship together?
The products will all ship together. If you purchase a Video On Demand (VOD) bundle you will have access to stream the videos on your computer, tablet ...
Wed, 12 Jan, 2022 at 10:01 AM
How do I track my package?
Once your product ships you will receive a shipping confirmation email. Within this email there will be a tracking number that will allow you to track y...
Wed, 12 Jan, 2022 at 10:10 AM
How long will it take to get my package?
Depending on where you are located, your package should reach you within 3-7 business days. For international orders, this usually increases to about 7-...
Wed, 12 Jan, 2022 at 10:05 AM
How do I calculate my shipping before ordering?
For U.S. / International customers (via our U.S. store) : After you have added everything you’d like to purchase to your cart and are viewing the conten...
Wed, 12 Jan, 2022 at 10:20 AM
What countries do you ship to?
We ship to all countries if provided with a valid address. We cannot ship to PO boxes in any country at this time. For U.K. and European countries, it&#...
Wed, 12 Jan, 2022 at 4:53 PM
I get an error when I try to check out, I'm in New Zealand. Do you ship here?
Some of our customers come up with an error when trying to ship to New Zealand. Don't worry, we do ship to NZ!  Sometimes the rural area zip codes ...
Tue, 26 Oct, 2021 at 6:51 PM
Will my DVDs ship out with the rest of my bundle?
The whole bundle ships out together. If you purchase a Video On Demand (VOD) bundle you will have access to stream the videos on your computer, tablet o...
Wed, 12 Jan, 2022 at 10:26 AM
Do you ship to South Africa and Brazil?
We do ship to the following countries from our U.S. store: South Africa  Brazil However, customer's sometimes have trouble receiving their p...
Wed, 12 Jan, 2022 at 10:28 AM
Can you ship to PO Boxes?
No, we do not ship packages to PO Boxes at this time, in any country.
Wed, 12 Jan, 2022 at 4:54 PM

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