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Refunds and Returns

Is it possible to change my order?
If your order has not shipped yet, then it may be possible to make changes. Please contact us as soon as possible (our contact details are below) if you nee...
Thu, 28 Oct, 2021 at 2:58 PM
Can I get replacements for faulty DVDs?
If for some reason you encounter a problem with your DVD not working correctly, please check that it is definitely the disc that is at fault.  If you put t...
Thu, 28 Oct, 2021 at 3:02 PM
How do I return my package?
If you would like to return your package, please reach out to us directly either by heading to the Contact Us page on our website, or by using the details b...
Tue, 26 Oct, 2021 at 6:47 PM
Can I cancel my order?
If you would like to cancel your order, please contact us directly on the details below. If your order has not yet shipped, we can void the order and issue ...
Tue, 26 Oct, 2021 at 6:47 PM
How do I get a refund?
If you would like to return your package and receive a refund, please contact us directly using the information below. When contacting us, please know t...
Tue, 26 Oct, 2021 at 6:47 PM
I accidentally ordered duplicate products, how do I get a refund?
Please contact us as soon as you notice this.  We will pull products from being shipped if you contact us in time, and will refund you. If this issue isn...
Fri, 29 Oct, 2021 at 3:10 PM
Can I return and get a refund for my VOD purchase?
We do not offer refunds on digital purchases if you have already accessed the digital product.  If you have not accessed this digital product and you are w...
Tue, 26 Oct, 2021 at 6:44 PM