If you need to change or update the email address linked to your Puppy Culture account, simply open up our site Chatbot. Ask the question “change email address” and follow the instructions given.

To use the Chatbot to change your email address

1. Open the Chatbot, found in the bottom right corner of the site.

2. Select “Something Else” from the options listed

3. Type the question ”change email address”

4. Follow the steps that follow to change your email address

If you have an problems changing your email address, please contact our customer support team.