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What is Video On Demand (VOD) / Streaming?
Video on demand (VOD), or Streaming as it is also known, allows users to view our Films and Courses anywhere and on almost any device, as long as you have a...
Wed, Sep 4, 2024 at 5:05 AM
What devices can I watch Video On Demand on?
Online Streaming You can watch our Video On Demand films on most devices, either through an internet browser or through our app. You can watch on most d...
Wed, Sep 4, 2024 at 5:56 AM
How long do I have access to my VOD purchase?
You will have unlimited, lifetime access to your VOD/Streaming purchase.  While we offer our Video On Demand (Streaming Video) products with “Lifetime Ac...
Mon, Feb 7, 2022 at 3:36 PM
How do I access my videos on my phone/tablet using the App?
Watching Your Video on Demand Titles on a Tablet or Phone To watch your videos on a tablet or phone, first you will need to download the Madcap University ...
Wed, Sep 4, 2024 at 5:25 AM
Do the Video On Demand titles have subtitles or closed captioning?
All of our films (both VOD and DVD) currently have English closed captioning, as well as French, German, and Dutch subtitles.
Wed, Sep 4, 2024 at 5:19 AM
Are films and courses available for download?
All of our Films and Courses are available to download exclusively on the Madcap University App. To read more about the App click here. Download and Instal...
Thu, Sep 12, 2024 at 7:34 AM
Can I access VOD if I already bought the DVDs?
No, the DVDs and VOD are separate products. If you can no longer play your DVDs, please contact us below for a 30% discount code if you are planning on...
Wed, Nov 27, 2024 at 4:21 PM
Do you have any free videos?
We do have a collection of free Puppy Culture video clips to give both puppy owners and breeders a sneak peak into the world of Puppy Culture. This include...
Thu, Sep 12, 2024 at 7:34 AM
Are there Video On Demand (VOD) bundles?
Yes! Every bundle is available with physical DVDs or with Video On Demand (VOD).  Simply visit our store and select Video On Demand Bundles. If you pu...
Thu, Sep 12, 2024 at 5:25 AM
What are Vouchers?
Video On Demand vouchers are a way for someone to purchase Video On Demand videos for another person.  When you purchase Video On Demand access for your...
Mon, Oct 21, 2024 at 7:20 AM

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