⬅ Puppy Culture Home Page / Support Portal
support-icon

Support Portal

(Use keywords for better search results)

Search by Category

Shipping

Technical

Pricing & Discounts

Returns & Refunds

Orders

Products


  • Shipping 12

My order arrived, but there's missing product. How do I get the rest of my order?

Modified on: Wed, Nov 27, 2024 at 4:06 PM

First, please verify what you ordered from your receipt.


If you ordered VOD by accident instead of DVD, for example, this could explain a missing product.


Next, please double check and make sure your order was not split into two shipments.


Then, please contact us via email via the support page  with your order number and we will work on getting any missing products sent out as quickly as possible.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Related Articles

    Contact Us

    Email Us

    Email

    Live Chat

    Customer Service

    (908) 292-8794

    Monday - Friday

    8:30am to 4pm EST.

    Article views count