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Video on Demand

What devices can it be watched on?
When we talk about devices, we are actually referring to a combination of: the Physical Device - desktop computer, laptop, phone, tablet, smart TV, etc...
Fri, 30 Jul, 2021 at 6:50 AM
How many devices can I watch the films on at once?
We only allow you to watch the video on demand films on two devices at the same time. You can watch it on any device with an Internet connection as long as ...
Fri, 30 Jul, 2021 at 6:57 AM
Why aren't my videos showing in my video library?
There are a few things you can try to correct this issue. Ensure your device has been assigned an access token. You can find more information in your acco...
Fri, 30 Jul, 2021 at 7:10 AM
Can I get temporary Video on Demand access while I wait for my DVDs?
We do not currently provide video on demand streaming while you wait for your DVDs to reach you. If you have a case-specific question related to streaming a...
Fri, 30 Jul, 2021 at 7:16 AM
Why can't I access my account/videos?
Check your Inbox and Spam folders for the confirmation email we sent when you purchased. You will need to activate your device with an access token before ...
Fri, 30 Jul, 2021 at 7:32 AM
What are vouchers?
Video on Demand vouchers are a way for someone to purchase Video on Demand videos for another person. When you purchase Video on Demand access for ...
Fri, 30 Jul, 2021 at 7:38 AM
How do I log in to my account?
When you made your purchase, you should have received an email prompting you to activate your account. If you don’t see an email in your inbox, check your S...
Fri, 30 Jul, 2021 at 7:50 AM
How do I access my videos?
Your videos are available via the "My Puppy Culture" section of our website. Simply navigate to this page and find them by clicking the “My Video ...
Fri, 30 Jul, 2021 at 9:13 AM
Does video on demand really last forever?
While we hope that our descendants 1,000 years from now still maintain our streaming site, we have a feeling that they might be too busy running their pluto...
Fri, 30 Jul, 2021 at 9:14 AM
When does my video on demand content become available?
Your videos become available immediately after purchase! For more information, please see our help article on how to access your videos. Get in touch wi...
Fri, 30 Jul, 2021 at 9:23 AM