Been awhile and haven’t heard about your Quantity Discount application status? First step is to Login to your Puppy Culture account and go to My Account.
If your application is still being reviewed, you’ll see the button for Quantity Discounts there just like it was when you first applied, looking like this:
If it’s been more than 4 business days, and you never received an email from us, reach out to us here to let us know you’re waiting. Make sure to select Quantity Discount in the Issue dropdown. If it’s been less than 4 business days, just bare with us as we catch up on paperwork!
If the Quantity Discount button has changed, it is likely displaying the group that you belong to in our program! Below are examples of what you will see on the My Account page, you will see whichever one you applied and were approved for:
If you were enrolled from an earlier point in time, it probably displays as a General Account like this:
There’s nothing wrong with this account, and it will work for most of our quantity discounts, no problem!
But if you would like to specifically join the Breeder, Trainer or Organization group to see what special offers may be available to them, just Contact Us and select Quantity Discount in the Issue dropdown. Keep in mind, this is only if you’ve been approved for the general account and would like to be part of one group specifically - otherwise you’ll have to follow the regular application process.
Get in touch with the team on email@example.com, or call us on the below:
U.S. customers please call (908) 292-8794, Monday to Friday from 8:30am to 4pm EST.
U.K. customers please call 01603 381 500. Monday to Friday from 8:30am to 5pm GMT.