If your order has not yet shipped then we might be able to swap the physical DVDs for the video on demand (VOD) version of our films. Our shipping teams try to work fast though, so make sure you contact us as soon as you change your mind! Our contact details can be found below.
Once you receive and watch the physical DVDs, we do not swap them for VOD or give you access to the video on demand. We do offer a 30% discount if you would like to purchase the VOD videos in addition to your hard DVD copies. Please email email@example.com with your original order number and the email address attached to the purchase to take advantage of this offer.
Get in touch with the team on firstname.lastname@example.org, or call us on the below:
U.S. customers please call (908) 292-8794, Monday to Friday from 8:30am to 4pm EST.
U.K. customers please call 01603 381 500. Monday to Friday from 8:30am to 5pm GMT.